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FREQUENTLY ASKED REMOTE CAR STARTER QUESTIONS

 

How long will my vehicle stay running?

Answer:  The run time is programmable. Most shops will simply leave it at the pre-programmed 15 minutes, but when its -10 degrees Celsius outside that may not cut it! Talk to your sales rep for customizing the options to your needs.

What should I bring with me?

Answer:  Please bring two ignition keys that will both start the vehicle. Many of the interface modules require two keys for programming. If you do not have two keys, let us know and we can go over the available options to work around that.

How long does it take to have a Remote Car Starter installed?

Answer: Typically we ask that you drop your vehicle off for half a day (4 hours) to have a remote start system installed. Some vehicles require less time, some require more.

 

Can you install a Remote Starter in a diesel trucks or cars?


Answer: Yes, our Remote Car Starter systems have specially designed circuits to allow for your glow plugs to warm before starting, and even have Turbo Cool Down modes to allow you to exit the vehicle and leave the engine running while your Turbo cools down.
 

What can I do while waiting for my installation?

Answer: We have a comfortable waiting area where you can lounge or work. There’s a water cooler, TV along with movies, magazines and the local paper. You can also go for a walk, read a book or surf the internet with our free WiFi.

Will installation of a remote starter and/or security package void my warranty?


Answer: No, proper installation of a remote start and/or security package will not void your warranty as long as it is installed professionally. It is actually against the law for dealers to void the warranty for this reason. It is important to note that you must have it done correctly because if the installation causes damage to the vehicle it can void the warranty. Installing a remote starter or security system is a very complicated process. Our trained professionals can install without voiding your warranty.

My vehicle has a push-button start (Smart Key). Can you install a remote start?


Answer: Absolutely! We frequently deal with"Push to Start" systems as they become more common.
Sometimes additional parts and labor may be required.

 

Can somebody take my car while it is remote started?


Answer:  NO. If your car is locked, it will remain locked. The steering wheel and shifter (automatic trans) will also stay locked. Most importantly, have your key with you ( push start ) or insert your key in the ignition ( regular key ) before you can drive away. If anyone attempts to drive away without the key in the ignition, the engine will shut off as soon as you put your foot on the brake pedal.

What is the difference between 1 Way and 2 Way Remotes?

One way: Our most inexpensive solution, offering ranges up to 3000 feet. This model will provide reliable range but will give no audible feedback as to when your vehicle starts.

Two way: With ranges varying from 3000 up to 15,000 feet a two way will give you longer range than your standard one way, as well as giving two way feedback. Meaning when you press that button you’ll know exactly when your vehicle does or does not start, ensuring a toasty vehicle every time!

My vehicle has manual transmission, can I have a remote starter installed?


Answer: Yes, we offer remote start and security packages that work on most manual transmission vehicles. Usually it requires leaving the vehicle in neutral and setting the emergency brake before removing the key. In manual transmission reservation mode this will keep your vehicle running while you exit and shut all doors. The engine will then shut off and if your remote system is 2-way it can send a signal back to the remote.




FREQUENTLY ASKED WINDOW TINT QUESTIONS

 

Appointments

 

If you would like to have your windows tinted please call 905 763 1686 or email us at sales@audioheaven.ca to book your appointment today! We recommend scheduling an appointment to ensure that your preferred installation date and time is available.

What is the Warranty Period for your window film?

 

We offer a full Lifetime Warranty on both our Xpel & Solargard Window Film. The warranty covers against cracking, peeling, bubbling, delamination, fading and color change for the life of the film. Our labour also carries a Lifetime Warranty for as long as you own your vehicle. The XPEL warranty is transferable and will continue with the car even in the event the ownership change. 

Tinting in wet or cold weather

Some people may falsely believe that it is not good to have their car tinted on a cold or rainy day. With today's advanced adhesive technology combined with our special drying techniques, there is no need to worry. Any time of year is suitable for tinting.

Length of time required for a tint job

On average, most vehicles will take approximately 2-3 hours to complete. The size, number of windows and type of vehicle will impact the time required for installation.

 

Black dots and lines at the edge of windows

These black dots, also referred to as dot matrix can be found on some windows. These raised dots are made of a Teflon type material that is applied by the vehicle manufacture. Purely cosmetic, they are used to hide the edges of trim panels and glass. These raised areas make window film applications challenging, as the film is designed to adhere directly to the glass. These dotted areas will appear white or hazy appearance once tint is applied and are unavoidable and completely normal. If you are concerned about the appearance of the tint due to the dot matrix, please speak with one of our staff members for alternative suggestions.

Drying time of window tint

Please refrain from lowering tinted windows for at least 2-3 days. Upon completion of the installation, you may notice a hazy, patchy and uneven appearance. Please allow approximately 2-3 weeks for the moisture to completely evaporate. Drying times will vary depending on the weather.

Cleaning and care of window film

For maintenance of your window film, we recommend a mild glass cleaner that does not contain ammonia. Do not use abrasive agents or tools on window films.

 

Does Car tinting block UV Rays


Yes, Vehicle window film screens out up to 99 percent of the sun's invisible
ultraviolet (UV) radiation, the principal cause of skin cancer and premature skin aging.

 

When does the haziness go away on my tinted windows?


It could take upto 90 days for the haziness to go away on your windows.

Does Window Film go on the inside or the outside?


Automotive Window Film goes on the inside surface thus keeping it protected from the elements.

Can window film ever be removed?


Window Film can be removed at any time after the installation. As tint professional we know all the tips and tricks on proper tint removal. Please call us if you require a removal.

 

Can I roll my windows down?

You must wait 48 hours after installation before rolling windows down.

 

FAQ
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